For questions related to the processing of your personal data, please contact us via the following email: [email protected]
Why do we need your information?
We will process your personal data for the purposes of customer management and marketing. Your data will be kept until you request its deletion.
1. Where are personal data collected?
AMMAR actively collects personal data through its website at the address ammarmentalhealth.com.
2. What is the purpose of collecting personal/business data?
Personal/business data is collected from a marketing perspective, with explicit consent from its owners, allowing AMMAR to provide useful information, its services, and projects via email, as well as maintaining contact with them over time and as long as it is mutually beneficial.
3. What is the purpose of collecting personal data?
All information collected by AMMAR is for its exclusive use. AMMAR undertakes not to sell, trade, rent, or share it with third parties without the user’s consent, except if required by a court decision.
The collected information is internally organized in a database and can be used to: improve services and products; enhance customer support service; send periodic information that may be of interest to users; improve the contents of our website.
4. How are personal data processed?
Data is collected directly by AMMAR and processed for sending information by email as described above. The data is treated confidentially, stored in a database with restricted access to employees who need it for the intended purposes.
5. What level of computer security is applied to personal data?
We employ physical, technological, and administrative security measures to protect the information. Data collected through AMMAR website is communicated over the Internet using a secure SSL protocol. This type of communication is not inviolable but currently corresponds to best market practices.
6. What happens in case of a security breach?
If there is a security breach resulting in unauthorized access by third parties to your personal data, we will inform you by email.
7. What are my rights and how can I exercise them?
As a rule, the data subject has the following rights regarding data protection: the right of access, the right to rectification, the right to erasure, the right to restriction, the right to data portability, the right to object, and the right not to be subject to automated decisions. To exercise any of these rights, you should contact AMMAR via email at [email protected]. AMMAR will carefully analyze the requests, evaluating their legitimacy and relevance, and commit to providing a timely response. If necessary, the data subject can also lodge a complaint with the National Data Protection Commission (CNPD).
8. How can I know what personal data are being processed?
To find out what personal data we are processing, simply send us a request via email to [email protected].
9. How can I request the update or removal of my personal data?
To update or remove your personal data, simply send us a request via email to [email protected].
10. Under what circumstances can’t I revoke my consent for data processing?
You can withdraw your consent at any time; however, this does not affect the lawfulness of processing carried out before that moment. Additionally, the processing of your data may be necessary for the performance of a service contract or other legal obligations to which AMMAR is subject.
11. Can this privacy policy change?
Yes, depending on the evolution of legislation and technology, AMMAR privacy policy may be amended.
All changes will be reflected in this document available online.
12. Do you have any questions about this privacy policy?
For questions, please contact us via email at [email protected].
This privacy policy aims to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016.
13. How do we use cookies?
Cookies are used to improve our service. Some cookies are essential to ensure the functionalities provided, while others are intended to improve performance and user experience.
Essential cookies are for:
– remembering what you add to the cart
– remembering your progress in the order
Functional cookies are for:
– remembering your account data
– ensuring your connection is secure
– ensuring the website is displayed consistently
– offering support through chat
Performance cookies are for:
– improving website performance by reducing the number of page loads you visit
– enhancing user experience
Targeting cookies are for:
– allowing you to share and like on social networks
– sending information to other websites to personalize the displayed advertising.
Examples of Cookie Usage:
Cookies are used to improve the service provided to you, such as:
– enabling the use of some services like payment, which would not be possible without cookies
– allowing a service to recognize your device so you don’t have to constantly provide the same data
– recognizing that you’ve provided a username and password when logged into the customer area so you don’t have to do it every time you visit a page
– counting how many people are using a service, thus ensuring that usage is fast
– analyzing data that allows us to know how you use the services so that we can improve them
If you do not allow the website to use cookies, some pages and features will not work as expected. For example, you will not be able to use the shopping list.
If you want to delete cookies already on your computer, check the “Help” section of your internet browser.
You can also find out more information about cookies and how to manage them on the website http://www.aboutcookies.org or consult the “Help” section of your internet browser.
